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18 April 2007

Suspicion

Hi, my name is Sally from your bank.   We’ve noticed some suspicious and unusual activity on your account.   Could you confirm that you stayed in a hotel in Florida May 1-4 and incurred some internet connection charges.   That’s no unusual for me at all.   I travel on business and regularly incur internet charges.   Look at my history.   Sir, we have the finest algorithms working on this, and trust me - that’s suspicious and unusual.   These checks are for your own safety.   Now, could you just confirm . . .