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10 February 2007

It Takes a Computer . . .

Welcome to Banking Direct. Please enter your 16-digit accounts number, PIN, mother’s date of birth and credit limit. 1432894536#9898#11498#11007#73690781# (8 minutes later . . .) Hi, my name is Sally. Could you first tell me your 16-digit accounts number and digits 3 and 4 from your PIN . . . ? Sure. Would you mind just holding for two or three minutes while I impugn the intelligence, competence and parenthood of your employer?
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