10 February 2007

It Takes a Computer . . .

Welcome to Banking Direct.   Please enter your 16-digit accounts number, PIN, mother’s date of birth and credit limit. 1432894536#9898#11498#11007#73690781#   (8 minutes later . . .)   Hi, my name is Sally.   Could you first tell me your 16-digit accounts number and digits 3 and 4 from your PIN . . . ?    Sure.   Would you mind just holding for two or three minutes while I impugn the intelligence, competence and parenthood of your employer?

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